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Changes from 1 January 2017

Recipients of Unemployment Benefit I and Unemployment Benefit II to be supported by Employment Agencies - www.arbeitsagentur.de-   Recipients of Unemployment Benefit I and Unemployment Benefit II to be supported by Employment Agencies

19 Dec 2016 | Press Release No. 57

Following the Ninth Amendment Act to the Second Book of the German Social Code (SGB II), persons who claim both Unemployment Benefit I and Unemployment Benefit II (so-called "top-up recipients"), will with effect from 1 January 2017 receive all benefits relating to active employment promotion from the Employment Agency that is responsible for them. Benefits for securing a livelihood (in particular arrangements for Benefit Communities) will continue to be paid by Job Centres.

The administative changes will be managed by the Employment Agency in coordination with the Job Centre. The approximately 80,000 current customers do not have to do anything themselves. All of this means that starting from January 2017 customers who want to amend or update their personal information (e.g. new address, starting a job, etc), can contact their Employment Agency. If required, the Employment Agency can forward any information on to the Job Centre. In the future all applications (e.g. for refunds of job applications and travel costs) will be handled by the Employmnent Agency.

All customers who are affected by this change will as soon as possible receive an invitation for an appointment in the Employment Agency where everything else will be discussed. Automated invitations will be sent out to customers.

If customers have any questions, they are able to contact their local Employment Agency now. All agencies can be contacted by calling a single nationwide freephone number: 0800 4 5555 00 (Monday to Friday from 8.00 a.m. to 6.00 p.m.).