Support for Ukrainian refugees

On this page, you will find information on how the Federal Employment Agency (Bundesagentur für Arbeit, BA) can support you as well as on other offers of support.

Вміст цієї сторінки також доступний українською мовою. 
Содержание этой страницы также доступно на русском языке.
Die Inhalte auf dieser Seite stehen Ihnen auch auf Deutsch zur Verfügung.

How the BA can support you

The Bundesagentur für Arbeit supports all people in Germany who look for work. We are a public authority that you can contact free of charge.

We advise and support you in the following cases:

  • If you are looking for work or an apprenticeship.
  • If you want to take a training course.
  • If you want to have your professional degree recognised.
  • If you want to learn German.

Contact us – in Ukrainian or Russian

We will advise you if you are looking for work or an apprenticeship in Germany. Contact our staff members who speak Ukrainian or Russian under the following telephone number:

0911 178-7915

Monday to Thursday: 8 am to 4 pm
Friday: 8 am to 1 pm

For Information in German, you can contact us under the following service numbers:

For employees: 0800 4 555500

For employers: 0800 4 555520

Our departments – for consultation in your vicinity

The Bundesagentur für Arbeit is represented nationwide. Local agencies are also called "departments".

You can seek advice at a Bundesagentur für Arbeit, even if you have no or little knowledge of German. You can be accompanied by a person who you trust and who will act as an interpreter. You can also inform us in advance that you need an interpreter. We will then initiate all necessary steps.

Use our department search to find a Bundesagentur für Arbeit in your vicinity. It is only available in German.

In the input field, enter the postcode or the name of the town you live in (Germany). Then, addresses, phone numbers and the email address of your local department will be displayed.

Department Search

Tip: If you want to look for work directly, you can find job offers with Jobsuche.

Child benefit

Children who fled from Ukraine may be entitled to child benefit in Germany.
Child benefit is a financial support to ensure the care of children. For the most important information on child benefit, visit the website Child benefit for Ukrainian refugees.

Further information on the internet

On the following pages, you will find detailed information on residence, living, child care, school attendance and financial support in Germany:

Tip: On our page Infomation material for download you will find more information and flyers to download and print. 

Further information: