09 Jan 2017 | Press Release No. 3
The online portal of the Federal Employment Agency (BA) offers the public and the BA’s customers numerous services and information matched to their individual life situation. Whether users have questions concerning the choice of an occupation, want to apply for child benefits, or search for a new job: they reach their goals quickly through the new thematic access points, no matter what kind of terminal they use.
The new portal integrates the BA’s existing digital services – from registration as a jobseeker, through offers for courses to the search for a job. Questions on the subject of work are explained step-by-step in simple and comprehensible language. In addition, there are supplementary offers, such as self-exploration tests, in which users can discover the occupational development possibilities that match their profile.
Dr Markus Schmitz, general representative and head of IT at the Federal Employment Agency, is satisfied: “Our old website was insufficiently intuitive and too much the product of an authority. We’ve now changed this – and not single-handedly, but with the help of those who know best what is important. Not only our employees but also our customers contributed their experiences. The result is a portal that really brings us further. We have taken an important step with the new online presence as a component of our digital agenda. We now have to drive this innovation forward and develop it piece by piece. In 2017 we will extend the portal gradually with new offers.”