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For our client in the aerospace industry, we are looking for motivated candidates for the following position in Bremen Germany with immediate effect:

IT Operation Specialist (m/f/d)   Ref. JR-0017625

job description:

Activities:

• **Monitor IT Servers and Systems:** Assessment of system data, error and reports; Determine areas for improvement and repair; Determine systems and servers are due for upgrades
• **Direct IT Technicians / Subcontractors:** Directing activities of IT technicians / Subcontractors; Assessment of current department needs/inquiries; Development of technician schedules
• **Development Department Policies:** Developing IT policies and procedures to ensure effectiveness and reliability; Developing Service Level Agreements (SLAs); Developing Operation Level Agreements (OLAs); Developing guides for users and technicians
• **Resolve Help Desk Escalations:** If IT technicians/subcontractors are unable to resolve a user’s issue, the ITOM will assess the situation and devise a solution to a problem
• **Negotiate Vendor Contracts:** Negotiating contracts with IT service providers; Assessing department and business needs; Comparing pricing and vendor bids with the provided budget, determine which vendor offers the most advantageous terms and negotiate rates
• **Upgrades and Installations:** Manage updates and upgrades of IT servers and systems; Support other IT department activities while upgrading systems and migrating organization data; Introducing new methods to optimize the upgrade process, monitor systems to ensure it remains stable and usable.

**Active Directory:** Be in charge of all company domains; Creation and management of directory infrastructure; Monitoring, reporting and security of the company domains; Group Policy creation, monitoring and compliance check; Managing Trust relationships and Schema; Creation and implementation of security templates; LAPS-Management; Yearly MS True-Up

**Server Operations:** Ensure licensing compliance for Windows Servers Systems; Define/create Images for Windows server systems (virtual and physical); Ensure compliance between server hardware and multivendor support contract; General knowledge about networking (TCP/IP, Firewalls etc.) for requesting necessary IP and subnet configuration and firewall rule activations

**Ping Federate:** Implement changes of attributes and applications inside Ping Federate; Update and upgrade the Ping Identity software; Maintenance of Ping Federate components; Take part in meetings of the French Service Owner

**Virtualization:** Be in charge of virtualization products of VMWare e.g. ESXi, vSAN, Cloud Foundation. (VMWare VCP Certification recommended); Be in charge of Nutanix HCI systems; Implementation of virtualization architecture design; Coordinate implementations with IT Technicians and subcontractors; Conduct system audit reviews: Server capacity management /Backup and disaster recovery planning

**CITRIX:** Be in charge of plan, design, setup and manage Citrix environments; Upgrading Citrix components; Development of hardware infrastructure for the Citrix farm; Knowledge to analyze Citrix components and their network configuration; Configure and administrate Citrix ADC/NetScaler; Developing Provisioning concept of Applications and Virtual Desktop on customer needs; Create Images for Provisioning Services deployments and create delivery groups

**TRELLIX- and WSUS-Services:** Install, upgrade and manage WSUS & TRELLIX instances; Check for upgrading the components; Coordinate implementations/upgrades with IT Technicians and subcontractors; Define Update plans for new TRELLIX and windows updates; Direct the subcontractor to approve the needed updates based on update plans; Perform tests to ensure the updates are being installed correctly

personal requirements:

• Team player with excellent communication skills
• Service and customer orientated person with high sense of responsibility
• High level of assertiveness

education / studies:

• Minimum Bachelor's degree in Mathematics, Computer Science, Business Informatics, or IT Systems Engineering, or an equivalent qualification.

professional experience:

• At least 3 years of experience: - Active Directory - Windows Server, MS-SQL - Virtualization (Citrix, VMware) - Storage (NetApp, Q-SAN)

IT:

• At least detailed specialized knowledge of SQL, MS Office, and MS Project.
• Minimum of 3 years of experience with: Active Directory, Windows Server, MS SQL, Virtualization (Citrix, VMware), and Storage (NetApp, Q-SAN).

language skills:

• At least business-fluent German
• At least proficient English

our offer:

• permanent employment contract
• Flexible working hours through a personal flexitime account
• Continuous personal support from your contact person
• Travel allowance (Germany ticket)
• Company pension plan
• Bonus payment through employee referrals