Help with logging in with the BundID

Logging in with the "BundID" ("Federal ID") is currently not possible in our apps. On this page you can find out how to log in with your Federal Employment Agency account.

You have a password with us

You have created an account with us using a user name and a password and linked it to the "BundID"?

Please log in with your e-mail address and the password you have assigned to your account with us.

You do not yet have a password with us

So far, you have always used the "BundID" to log in and have not yet assigned a password for your account with us?
This is how you assign a password:

Close the app and open an internet browser.

Log in to our portal (arbeitsagentur.de) using your "BundID".

At the top, select "Profile".

Select "Account settings". 

In the "Employment Agency account" category, select "Set up login option".

Ansicht der Seite „Kontoeinstellungen“ im Konto bei der Bundesagentur für Arbeit

Enter the desired password.

Ansicht der Seite „Anmeldeoption einrichten“, wo das gewünschte Passwort eingegeben wird

Return to the app.

To log in, use the e-mail address you specified for your "BundID" and your new password.