Privacy Notice

Privacy policy provides information on the nature, scope, purpose of the collection and use of personal data by the provider, the Federal Employment Agency.

This privacy policy provides information on the nature, scope, and purpose of the collection and use of personal data by the responsible provider, the Federal Employment Agency (BA), represented by its Board of Directors, Regensburger Str. 104, 90478 Nürnberg, at this website portal (hereinafter "offer").

The data protection officer of the BA, Mr. Marc Rompf, can be reached at the following address:

Federal Employment Agency
Judiciary /Data Protection/Compliance
Regensburger Str. 104, 90478 Nürnberg

or via the contact form.

Each time you access our website and retrieve a file, the following information is stored automatically:

  • The user's IP address
  • The user's internet service provider
  • Date and time of access
  • The accessed page of our website offer/name of the retrieved file
  • The websites from which the user's system accesses our website
  • The websites accessed by the user's system via our website
  • The amount of data transferred
  • Notification whether access/retrieval was successful
  • The browser and operating system utilised
  • The session ID used
  • The equipment used
  • Security-related actions (for example, incorrect password entry, deleting user account)
  • Security-related tampering with the application

The log files contain IP addresses of the calling system, which allow for an assignment to a user. Other data that is logged is limited to purely technical information. The data is stored in the log files of our system. This data will not be stored together with other personal data of the user.

The logging of the BA’s Internet pages takes place exclusively on the BA’s own web servers for a maximum period of 27 days.

This information is processed for backup purposes. The BA pursues legitimate interests within the meaning of Art. 6 lit. f of the EU General Data Protection Regulation (GDPR), as this is the only way to ensure the availability and integrity of the portal. There are no other categories of data recipients than the employees who manage the BA's portal.

This website makes use of “cookies”. Cookies are small text files that are stored in the local cache of the browser. There are different types of cookies. Some of them (statistical cookies, personalisation cookies and marketing cookies) can be actively enabled by agreeing to their use, others (technically necessary cookies) do not need your consent.

Technically necessary cookies are required for smooth technical operation of the website. The cookies with the names “web”, “rest”, “wwwarbeitsagentur” or “LANG” will be deleted once you close your Internet browser. The cookies “cookie_consent”, “personalisation_consent” and “marketing_consent” have a lifetime of 30 days. If you visit our website again within these 30 days, the 30-day period will start again from that day. With the technically necessary cookies, it is possible to read the content on the platform without any restriction. As already mentioned, your consent is not necessary for their use.

The BA requires your consent for the use of statistical cookies, personalisation cookies and marketing cookies. The BA uses these cookies to make it easier for you to use the website. The cookies do not store any personal data or IP addresses. You can change your settings for these cookies at any time in the cookie settings under the following link: cookie settings

Statistical cookies are used for a statistical analysis of website visitor behaviour and the user-friendly design of the platform. These cookies allow the browser to be recognised on subsequent visits to the website. The cookie named “_pk_ses.” will be deleted when you close your Internet browser. The cookie “_pk_id.” has a lifetime of 30 days. If you visit our website again within these 30 days, the 30-day period will start again from that day. 

The personalisation cookies help us to optimally support you in the use of the website. We can offer you suitable information about your request and save your settings to facilitate your next visit to the online portal. The following cookies are deleted when you close your Internet browser: “dropsolidCapture", “mtc_id”, “mtc_sid”, “mtc_device_id”, “mautic_referer_id”. The two cookies “DS_VARY_ML” and “context-profile-id” have a lifetime of one year. If you visit our website again within this year, this one-year period will start again from this day.

The marketing cookie (USERID1) is part of our web application that allows us to measure user activities and sessions in order to run marketing campaigns. They enable us to offer you targeted marketing campaigns. This cookie has a lifetime of 90 days.

After obtaining consent to the use of the marketing cookies, the technology of ADITION technologies AG will be used. Our service provider Mediascale Köln GmbH & Co. KG is responsible for data collection in online advertising. The following tracking system is used:

Virtual Minds GmbH
Ellen-Gottlieb-Straße 16
D-79106 Freiburg im Breisgau

The system is used on our website for the purposes described below. The legal basis is your consent in accordance with point (a) of Art. 6(1) of the GDPR:

Campaign impact tracking:

Tracking allows us to record user interactions (e.g. clicks on banners/content elements) with our online content on third-party websites.   We use this information on usage behaviour for statistical purposes in relation to subsequent interactions on our website. The collected data is evaluated in order to optimise the media campaigns. All collected usage data is saved and stored using an anonymous user ID. The data collected is not used to personally identify visitors to our website and is also not combined with personal data.

Control of relevant online content (so-called re-targeting):

The service provider collects and processes anonymous data on the behaviour of the users on our website. This data is used to provide users with targeted, relevant information about our services again after their visit to our website. These advertisements are made outside our website. The user data is collected exclusively in the form of an individual character string (“ID”) and no personal identification takes place.

The following third-party cookie is used for data collection:

Cookie domain:
Cookie name: UserID1
Storage duration 180 days
Saved information: ID

This website includes videos that are made available via a video management platform from the external service provider movingimage EVP GmbH (Tempelhofer Ufer 1, 10961 Berlin). When a video is called up, a so-called “view event” is created using our web analysis software. This means that the video ID and the URL where the video is embedded are sent to us. The information obtained here does not allow us to draw conclusions about a natural person.

When playing the videos, the video platform operator movingimage uses first-party cookies, in which certain information on the display and playback of videos is transferred to movingimage, as standard for analytical evaluations. The information obtained here does not allow any conclusion to be drawn about a natural person. The video user’s IP address will be stored by movingimage in encrypted form for a maximum period of 13 months. Additional information on data collection by movingimage as well as your rights in this regard and the available settings options for protecting your privacy can be found in movingimage’s data protection information at

The BA uses the web analysis software Matomo for statistical visitor evaluation of the website (tracking). This enables visitor behaviour on the platform to be evaluated anonymously. Anonymization is achieved by masking the last two bytes of the IP address (example IP address: Conclusions about the identity of “users” and “participants” are therefore not possible.

For newsletters, specific forms and marketing automation purposes, this website uses the open source technology Mautic subsequent to consent.

Mautic uses technologies which enable the page-spanning recognition of the user for the purpose of the analysis of user behaviour (for example, cookies). It also uses technologies in order to collect, store and process information concerning the use of online forms and email newsletters.

The information collected by Mautic concerning the use of this website is saved on the server of the BA. The IP address is anonymised before the saving process.

With the use of Mautic, the BA is able to send newsletters to subscribers who have consented to receive such newsletters, and to analyse their use. With the use of Mautic, it is also possible to set up web forms to enable visitors to the website to access specific information according to their interests.

The use of this tool takes place on the basis of point (f) of Art. 6 (1) GDPR. As a website operator, the BA has a legitimate interest in sending newsletters to those visitors who wish to receive such newsletters and in enabling visitors who wish to access more detailed and further information (for example, white papers).

Insofar as the corresponding consent has been requested (e.g. consent to the storage of email addresses and names), the processing takes place exclusively on the basis of point (a) of Art. 6 (1) GDPR. The consent can be withdrawn at any time. You are free to decide which information you give us. If your personal data has changed (for example, your name or email address), you can notify us by email to so that we are able to correct or update the data.

Mautic is only hosted on the servers of the BA, which means that all data remains in the possession of the BA and is not forwarded to others. The same details apply to the hosting of Mautic as to the hosting of this website.

In addition to Mautic, the BA also uses the technology of Unomi, which collects anonymised data from visitors after they have given their consent. Such anonymously-collected data includes, for example, details on age or gender, as well as user behaviour on our website.

Your anonymised Mautic and website data may be merged with one another on the basis of your consent in order to improve the communication content delivered to you by the BA based on your interests and concerns.

In addition to this collection of data, the technology also provides the possibility for testing, such as A/B testing, with the aim of testing and optimising different versions of our web pages or their components.

Users of this website may request written information about their personal data which is stored by the Federal Employment Agency at no cost. We will carry out possible cases of rectification, blocking or erasure — insofar as it is permitted by law — immediately. You can object to the use and processing of your personal data for marketing purposes at any time by notifying us accordingly in writing. You can also object to the creation of pseudonymous user profiles with the use of your data at any time. If you wish to do so, please deactivate the cookies in your browser.

The data centre of the Bundesagentur für Arbeit is located in Nuremberg. The information serves to further develop and improve the platform.

A statistical evaluation of your visit only takes place if you have selected the cookie type “Statistics” and confirmed your selection. Otherwise no evaluation takes place. You can view your settings via the link: cookie settings

Affected persons have the opportunity to contact the Federal Commissioner for Data Protection and Freedom of Information (Husarenstr. 30, in 53117 Bonn), if they believe that the processing of their data is in breach of the General Data Protection Regulation.

Here you can access the data protection declaration for the area of log-in/registration.