This privacy policy provides information on the nature, scope, and purpose of the collection and use of personal data by the responsible provider, the Federal Employment Agency (BA), represented by its Board of Directors, Regensburger Str. 104, 90478 Nürnberg, at this website portal (hereinafter "offer").
The data protection officer of the BA, Mr. Marc Rompf, can be reached at the following address:
Federal Employment Agency
Judiciary /Data Protection/Compliance
Regensburger Str. 104, 90478 Nürnberg
or via the contact form.
Each time you access our website and retrieve a file, the following information is stored automatically:
- IP address of the user
- Internet Service Provider of the user
- Date and time of access
- The accessed page of our website offer/name of the retrieved file
- Websites from which the user’s system accesses our internet site
- Websites that are accessed by the user’s system via our website
- The amount of data transferred
- Notification whether access/retrieval was successful
- The browser and operating system utilised
- The session ID used
- The equipment used
- Security-related actions (for example, incorrect password entry, deleting user account)
- Security-related tampering with the application
The log files contain IP addresses of the accessing system which enable an assignment to users. Other data that is logged is limited to purely technical information. The data is stored in the log files of our system. This data is not stored together with any other personal data of users. The logging of the BA’s Internet pages takes place exclusively on the BA’s own web servers for a maximum period of 27 days. There are no other categories of data recipients apart from the employees who are responsible for managing the BA portal.
This information is processed for backup purposes. The BA pursues legitimate interests within the meaning of Art. 6 lit. f of the EU General Data Protection Regulation (GDPR), as this is the only way to ensure the availability and integrity of the portal. There are no other categories of data recipients than the employees who manage the BA's portal.
This website makes use of cookies. Cookies are small text files that are stored in the local cache of the browser. There are different types of cookies. You can actively choose to accept certain cookies – such as web analysis, personalisation and advertising cookies – by consenting to their use. For other cookies – the technically necessary cookies – no consent is required on your part.
The website of the Federal Employment Agency uses cookies to ensure its operation and functionality. Cookies are stored on your device and are used in order to store certain information about your use of our website. Some cookies are essential for the operation of the website, others contribute to the improvement of the user experience.
You can find detailed information about all the cookies used on the page “Information about cookies”. This page explains the use of the cookies in detail from the technical perspective and in terms of data protection. In particular, an explanation is provided detailing which cookies are required for the proper operation and which are optional and used in order to collect statistical data or to provide personalised content.
Please note that you can reject the use of optional cookies at any time. Detailed instructions about this and further information on your rights are also provided on the “Information about cookies” page.
This website includes videos that are made available via a video management platform from the external service provider movingimage EVP GmbH (Tempelhofer Ufer 1, 10961 Berlin). When a video is called up, a so-called “view event” is created using our web analysis software. This means that the video ID and the URL where the video is embedded are sent to us. The information obtained here does not allow us to draw conclusions about a natural person.
When the videos are played, the video platform operator movingimage uses first-party cookies and third-party cookies as standard in which specific information about the display and playback of videos is forwarded to movingimage for analytical purposes. The information obtained here does not allow any conclusion to be drawn about a natural person. The IP address of the video users is not stored by movingimage and is only forwarded for analysis purposes in shortened form. For this purpose, the last eight characters of the IP address are anonymised.
Additional information on data collection by movingimage as well as your rights in this regard and the available settings options for protecting your privacy can be found in movingimage’s data protection information at https://www.movingimage.com/gtc/privacy-policy-of-movingimage-evp-gmbh/?noredirect=en-US.
The BA uses the web analysis software Matomo for statistical visitor evaluation of the website (tracking). This enables visitor behaviour on the platform to be evaluated anonymously. Anonymization is achieved by masking the last two bytes of the IP address (example IP address: 192.168.xxx.xxx). No conclusions about the identity of the “users” and “participants” can therefore be drawn.
For newsletters, specific forms and marketing automation purposes, this website uses the open source technology Mautic subsequent to consent.
Mautic uses technologies which enable the page-spanning recognition of users for the purpose of the analysis of user behaviour (for example, cookies). It also uses technologies in order to collect, store and process information concerning the use of online forms and email newsletters.
The information collected by Mautic concerning the use of this website is saved on the server of the BA. The IP address is anonymised before the saving process.
With the use of Mautic, the BA is able to send newsletters to subscribers who have consented to receive such newsletters, and to analyse their use. With the use of Mautic, it is also possible to set up web forms to enable visitors to the website to access specific information according to their interests.
The use of this tool takes place on the basis of point (f) of Art. 6 (1) GDPR. As a website operator, the BA has a legitimate interest in sending newsletters to those visitors who wish to receive such newsletters and in enabling visitors who wish to access more detailed and further information (for example, white papers).
Insofar as the corresponding consent has been requested (e.g. consent to the storage of email addresses and names), the processing takes place exclusively on the basis of point (a) of Art. 6 (1) GDPR. The consent can be withdrawn at any time. You are free to decide which information you give us. If your personal data has changed (for example, your name or email address), you can notify us by email to redaktion.faktor-a@arbeitsagentur.de so that we are able to correct or update the data.
Mautic is only hosted on the servers of the BA, which means that all data remains in the possession of the BA and is not forwarded to others. The same details apply to the hosting of Mautic as to the hosting of this website.
In addition to Mautic, the BA also uses the technology of Unomi, which collects anonymised data from visitors after they have given their consent. Such anonymously-collected data includes, for example, details on age or gender, as well as user behaviour on our website.
Your anonymised Mautic and website data may be merged with one another on the basis of your consent in order to improve the communication content delivered to you by the BA based on your interests and concerns.
In addition to this collection of data, the technology also provides the possibility for testing, such as A/B testing, with the aim of testing and optimising different versions of our web pages or their components.
Users of this website may request written information about their personal data which is stored by the Federal Employment Agency at no cost. We will carry out possible cases of rectification, blocking or erasure — insofar as it is permitted by law — immediately. You can object to the use and processing of your personal data for marketing purposes at any time by notifying us accordingly in writing. You can also object to the creation of pseudonymous user profiles with the use of your data at any time. If you wish to do so, please deactivate the cookies in your browser.
The data centre of the Bundesagentur für Arbeit is located in Nuremberg. The information serves to further develop and improve the platform.
A statistical evaluation of your visit only takes place if you have selected the cookie type “Statistics” and confirmed your selection. Otherwise no evaluation takes place. You can view your settings via the link: cookie settings
Affected persons have the opportunity to contact the Federal Commissioner for Data Protection and Freedom of Information (Husarenstr. 30, in 53117 Bonn), if they believe that the processing of their data is in breach of the General Data Protection Regulation.
Here you can access the data protection declaration for the area of log-in/registration.
23.01.2025