Applications Engineer (m/f/d)

Key Accountabilities

Technical Evaluation & Solution Design

Evaluate customer enquiries and scrutinise P&I drawings to understand design intent, application requirements, and optimal product fit.

Recommend Armstrong products/solutions that maximise system efficiency and performance.

Identify and select appropriate alternative products where required using company selection tools.

Sales Process Engagement & Collaboration

Engage early with sales management and field sales at key points in the customer buying journey to support design and application discussions.

Support external sales teams with proposal follow-up activities.

Participate in customer discussions on complex opportunities, including solution development, tender clarification, and benefit articulation to help secure business.

Proposal Development & Quality Assurance

Develop proposals from base configurations, ensuring technical accuracy and commercial alignment.

Prepare high-quality quotation packages and supporting documentation, including value articulation materials.

Act as a champion of best practice in the sales process and ensure strong pre-proposal information quality.

Strategic Sales Support

Contribute to strategic planning (POMA) for selected opportunities in collaboration with sales managers.

Support defined sales strategies, proposal direction, and opportunity close-out activities.

Assist in compiling and reviewing sales forecasts, strategic initiatives, and key account activities when required.

Review, Governance & Continuous Improvement

Organise and participate in project and peer reviews at key stages of the proposal and sales process.

Act as gatekeeper for RSEC involvement and drive continuous improvement in proposal development practices.

Representation & Customer Engagement

Represent RSEC in regional and national sales meetings.

Conduct site and client visits where required to communicate Armstrong solutions and support integration into customer specifications and schedules.

What We're Looking For:

Education and Experience

Qualification in Building Services or Mechanical Engineering (Degree preferred).

Experience in a technical applications role within the HVAC industry (beneficial).

Background as an Application Engineer with HVAC systems experience, ideally hydronics and/or pumps.

Experience using an industry-recognised CRM system and working within a defined sales process (advantageous).

Experience engaging with customers, consultants, and engineers in technical sales environments.

Willingness to travel across Europe on an ad hoc basis for customer engagement and sales activities.

Technical Skills

High level proficiency in interpreting P&I drawings for mechanical/HVAC applications.

Strong knowledge of HVAC components and their interaction within heating and cooling circuits.

Technical understanding of the company’s product range (advantageous).

Ability to analyse and manipulate technical data and statistics (advanced MS Office capability).

Competence in IT systems and business software, including configuration tools and CRM platforms.

Ability to develop technically accurate proposals based on value engineering principles.

Accurate report writing and documentation skills.

Soft Skills

Excellent communication skills, English and German language, including the ability to articulate technical and commercial value.

Strong customer service orientation and customer-facing capability.

Ability to blend technical expertise with commercial awareness to support sales outcomes.

Initiative, self-motivation, and commitment to high standards of quality and efficiency.

Proactive, flexible, and adaptable working style.

Strong organisational skills and attention to detail.

Ability to collaborate effectively with sales teams and stakeholders.

Equal treatment/Diversity:

We welcome applications regardless of gender, nationality, ethnic and social origin, religion/belief, disability, age, sexual orientation and identity.