Assistent Store Manager (w/m/d)

About Us

We are a globally recognized luxury brand celebrated for our heritage, exceptional craftsmanship, and

commitment to delivering unparalleled customer experiences.

Position Overview

As the Assistant Store Manager, you will partner closely with the Store Manager to drive business

performance, lead an elite sales team, and uphold the highest standards of our house. You are a

dynamic leader with a passion for luxury fashion, a sharp analytical mindset, and a proven track

record of nurturing deep client relationships. You will act as a brand ambassador and step in as the

leader in the absence of the Store Manager.

Key Responsibilities

• Team Leadership & Development: Inspire, coach, and motivate the sales advisors to meet and exceed individual and store KPIs. Assist in recruitment, onboarding, and continuous training on product knowledge and luxury service standards.
• Clienteling & Customer Experience: Cultivate lasting relationships with local and international top tier clients. Elevate the in-store CRM strategies, ensuring an exceptional, personalized shopping experience for every guest.
• Business & Operations Management: Analyze sales data, conversion rates, Units Per Transaction (UPT), and cross-selling metrics to optimize performance. Oversee daily back-ofhouse operations, inventory accuracy, and scheduling.
• Visual Merchandising & Brand Image: Ensure strict compliance with global visual merchandising guidelines, maintaining a flawless and pristine store presentation at all times.

Requirements

• Experience: Minimum of 3–5 years of retail experience, with at least 2 years in a supervisory or managerial role within the luxury or premium retail sector.
• Languages: Full professional fluency in English and the local language.
• Skills: Strong analytical capabilities to interpret retail KPIs. Excellent communication, emotional intelligence, and problem-solving skills).