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Start: asap

 Tasks: 

• handle calls from German-speaking customers, 

 • assist with repairs, warranties, parts, and minor issues,  

 • seek remote solutions,

 • propose insurance packets and offers for electronic products, 

• select products for the customer based on their needs, and work with the CRM system - it's great if you know SAS Customer Intelligence. 

Requirements:

 • German at C1 level - fluent, confident, without stress, 

• willingness to work from our office in Katowice full time,

 • a bit of technical intuition, 

• experience within customer service or sales is not a must, but great to have. 

Benefits:

• Fully paid 5-week training program, combining "learning by doing" with the support of a dedicated training buddy. 

• Salary: 7,500 PLN gross on an employment contract. • Bonus: up to 800 PLN monthly (based on performance).

 • Employment contract for full time (1st contract – 3 months, after probation period, we extend the contract to fixed-term according to business needs and Employee’s performance) 

• Shift work: 5 days a week (Monday – Friday), 8,5 hours per day between 08:00 - 18:00 (start 8:00 or 9:30).

 • Private medical care (Luxmed) • Group insurance program, sports, and leisure program 

 • Training and development programs.  

 • A very dynamic and international work environment with plenty of career opportunities.   

• Social activities, events, and celebrations.   

• Multinational environment.