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Start: 2nd February or later

 Tasks: 

• Customer service (pre/after sales) for incoming calls

• Handling inquiries via contact form, email, chat, and Facebook

• Processing warranty claims • Resolving minor technical issues

 • Product comparisons, special offers, and product advice

 • Working with documentation and data management

• Ensuring high-quality customer service and a positive brand image

Requirements:

 • Fluent Swiss (written and spoken, at least C1 level)

• English skills at B2 level for communication within the team and during training

• Excellent computer skills and proficiency in MS Office

 • Strong communication and organizational skills

• Friendly and professional demeanor towards customers

Benefits:

• Fully paid training program in English

– 2 weeks of theoretical training, 2 weeks of practical training

 • Salary: PLN 10 000 gross • Full-time employment contract

 • Private medical care (Luxmed) • Group insurance program, sports, and leisure program

 • Training and development programs.

 • A very dynamic and international work environment with plenty of career opportunities.

• Social activities, events, and celebrations.

• Multinational environment.

working hours:

• 8:00-16:30 oder 8:30 – 17:00 or
• 9:00-17:30 oder 9:30 – 18:00