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As a Technical Consultant (TC) for our Onsite Operations, you will advise a customer on proactive services, contribute your expertise to the implementation of new solutions, and support the design of the storage architecture. Your foundational knowledge - gained over the past few years through configuring HPE products such as 3PAR, Primera, and SAN or in a comparable environment - will support you in this role. Additionally, a well-structured onboarding phase will help you expand your knowledge, acquire new skills, and provide the best possible support for your tasks. At the customer's request, the position will primarily be carried out onsite in Hamburg. Fluent English is mandatory as all meetings/calls/emails/documentations are done in English - German and French are optional.

Implementing of new solutions, updates, improvements (SAN Switches, SAN Storage, Tooling, Certificates)

● Implement POCs to validate new feature, new tooling before going to production

● Write associate documentation for process and usage

● Implement hardware and software solutions not covered by 3rd party operational teams

Participate to storage architecture design

● Storage architecture design and validation support

● Expertise on any configuration change regarding SAN Switches, 3PAR, Primera, Alletra

Support to External Support Provider teams (third party operational teams)

● Broadcom SAN: L3+

● HPE 3PAR/Primera/Alletra: L3+

● Practical administrative knowledge of 3PAR/Primera/Alletra/Brocade on production customer environment including

● Support of Obsolescence Management (Planning, Architecture..)

Performance review of Storage and Switches

● Analysis of performance: Understanding KPIs and Thresholds

● Provide solutions: Understanding of which actions will improve performance related situations

● Implement solutions (QOS ..): Develop and present optimizations to Operational Teams and being able to implement those solutions as well