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The Role

Are you passionate about delivering exceptional customer experiences and working with cutting-edge technology? We’re looking for a Customer Delivery Specialist to join our dynamic team and help us provide high-quality solutions that make a real impact. Our company operates in the maritime industry and develops, sells, and supports software solutions for ship management.

What you'll do

• Ensure smooth and efficient delivery of customer solutions.
• Collaborate with talented colleagues across departments.
• Troubleshoot and resolve technical challenges quickly.
• Keep documentation accurate and processes optimized.
• Share knowledge and contribute to continuous improvement.

What you bring

• Fast Learner: You pick up new tools and concepts quickly.
• Quality-Driven: You take pride in delivering top-notch work.
• Team Player: Collaboration is your strength.
• Tech-Savvy: Strong IT affinity and understanding of systems.
• Database Skills: Experience with MS SQL and similar DBMS (eg: PostgreSQL).
• Problem Solver: Analytical mindset with attention to detail.
• Automation & Workflows
• Design, build, and maintain automated workflows using n8n/CData, integrating diverse systems via APIs (REST, GraphQL) and webhooks.

Your skillset

• Degree in Computer Science, IT, or equivalent experience.
• Hands-on experience with relational databases (MS SQL preferred and PostgreSQL).
• Languages: Strong Python, Bash, familiarity with JavaScript/TypeScript.
• Tools: Docker, n8n/CData, Ollama
• Familiarity with open source AI models (an advantage)
• Familiarity with software delivery and customer support processes.
• Excellent English language skills (written and spoken)

What we offer

• Innovative and collaborative work environment.
• Opportunities for growth and skill development.
• A team that values quality, efficiency, and customer success.