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Kiteworks is a highly profitable and growing software company making a meaningful impact in the security and compliance space.

We are looking for a Technical Product Manager to join our team and contribute to the bold product vision and roadmap for the Kiteworks platform. This role is perfect for a technical product professional with strong software engineering fundamentals and a passion for solving complex problems. This is a cross-functional role that bridges product management and software engineering, requiring deep technical understanding while maintaining focus on customer value and business outcomes.

As a Technical Product Manager, you will work closely with Engineering, Design, and other product team members to drive innovative product solutions. You'll need to develop a strong understanding of Kiteworks' server architecture, programming interfaces, and business logic. The ideal candidate combines analytical thinking with technical depth and enjoys tackling difficult problems under real-world constraints.

What you‘ll do

Technical Product Leadership:

• **Technical Strategy: **Contribute to defining technology strategies and product roadmap decisions related to Kitework score platform, server architecture, database optimization, and system integration.
• **Solution Design: **Collaborate with Engineering to develop elegant and effective technological solutions, providing input on software architecture, component selection, and technical approach.
• **Technical Requirements: **Write detailed technical specifications and requirements that bridge business needs with engineering implementation.

Product Management Excellence:

• **Feature Development: **Drive the end-to-end development of platform features from concept through delivery, ensuring alignment with customer needs and business objectives.
• **Prioritization:**Analyze and prioritize features based on technical feasibility, customer impact, and strategic value.
• **Cross-functional Collaboration: **Work closely with Engineering, QA, Design, and other product team members to build consensus on product goals and delivery timelines.

Customer and Market Focus:

• **Use Case Development: **Construct compelling business use cases for potential roadmap items, translating technical capabilities into customer value propositions.
• **Customer Engagement: **Participate in customer discussions to understand technical requirements and validate product solutions.
• **Competitive Analysis: **Monitor technical trends and competitive landscape to inform product positioning and feature development.

What you‘ll bring

• **Software Engineering Experience: **5+ years of hands-on software engineering experience with strong understanding of software architecture and design principles.
• **Deep API Experience (REST-based): **Required strong, demonstrable background in managing and working with APIs, especially REST-based. Must understand API design, security (OAuth 2.0, API keys), versioning, and documentation (OpenAPI/Swagger). Must be proficient in API testing, monitoring, and troubleshooting tools with the ability to work hands on with code.
• **Practical SDK Exposure: **Hands-on experience using and advocating for SDK creation/maintenance. Must understand their role in developer adoption, how they simplify API logic, and the process of gathering developer feedback for enhancement across various programming environments.

Bonus skills:

• **API/SDK Coding Experience (Highly Desired): **Direct coding experience consuming or extending APIs/SDKs is a significant advantage. This provides crucial developer empathy, informing decisions on functionality, documentation, and overall developer experience within real-world development cycles.
• **Programming Language Familiarity (Nice-to-Have): **Exposure to enterprise languages like Python, GoLang, and **Java **is beneficial for reviewing code, understanding limitations, and communicating effectively with engineering about implementation and compatibility.

Product Management Skills:

• **Product Development: **2+ years in product management or technical product roles with experience delivering software products to market.
• **Agile Experience: **Strong experience with agile software development processes and cross-functional team collaboration.
• **Data-Driven Approach: **Strong analytical skills with ability to use data and metrics to inform product decisions.

Communication and Collaboration:

• **Technical Communication: **Excellent ability to communicate complex technical concepts to both technical and non-technical stakeholders.
• **Presentation Skills: **Comfortable presenting to engineering teams, product leadership, and customer-facing teams.
• **Project Coordination: **Experience managing multiple time-sensitive projects and activities simultaneously.
• **Global Stakeholder Collaboration: **Experience working effectively with distributed teams across different time zones. Ability to communicate regularly with sales, marketing, and senior leadership on product progress.
• **Internal Training: **Capability to support sales, sales engineering, and customer success teams with technical knowledge and training.
• Documentation: Skill in creating clear technical documentation and product specifications for internal and customer-facing materials.

Additional role details:

• **Travel Requirements: **Up to 25% travel including visits to San Mateo, CA headquarters and international customer/partner meetings.
• **Availability: **Willingness to participate in global team meetings, including occasional evening calls with international development teams.
• **Education: **Bachelor's degree in Engineering, Computer Science, Business, or related field.