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We are searching for Service Hotline Engineer for Smart PV Business to join our business in Germany 

Position Title:

Service Hotline Engineer for Smart PV Business 

Position Type:

Fix term employment 12 months

Salary range :

45.000 - 48.000 EUR/year

Start Date:

July 2026

Location:

Nuremberg OR Dusseldorf  on site

Contact:

Iulia Balan |  +49 (0) 89 23 88 98 62

Why Choose This Role?

• Shape the Future: Work directly within the fast-growing Smart PV sector and contribute to global sustainability.
• Accelerate Your Skills: Develop high-demand technical troubleshooting abilities and customer-facing communication skills.
• Global Exposure: Collaborate with international engineering teams and industry experts on a daily basis.
• Industry Launchpad: Build a strong foundation in the renewable energy industry with a global staffing leader.

What You’ll Be Doing

• Problem Solving: Act as the first point of contact to investigate, troubleshoot, and resolve technical issues via phone, email, and remote support tools.
• Advanced Support: Provide Level 2 technical support and collaborate closely with senior engineering teams to resolve complex cases.
• Client Consultation: Support and guide customers and partners through product-related inquiries and technical training.
• Knowledge Management: Maintain accurate documentation of technical issues and solutions to help improve future products and processes.
• Continuous Improvement: Work with cross-functional teams to optimize the overall customer experience and system performance.

What You Bring to the Team

• Education: A degree in Electrical/Electronic Engineering, Computer Science, Information Technology, or a closely related field.
• Technical Aptitude: Strong analytical skills with a natural knack for troubleshooting and problem-solving.
• Communication: Excellent interpersonal skills with the ability to explain technical concepts clearly.
• Mindset: Self-motivated, proactive, and comfortable working both independently and as part of a team.
• Languages: Native-level fluency in German and professional proficiency in English.

For more details contact: 

sales(at)manningglobal.com

Quoting reference: 

GE_MGIB_SHE-PV-B_13163

Or call Iulia on:

+49 (0) 89 23 88 98 62

View our latest jobs:

www.manningglobal.com

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