Stellenangebot: Senior Sales Support Specialist (m/w/d) bei engineering people GmbH

Aufgaben:

• Management of customer orders from order receipt through posting and warehouse release
• Review of purchase orders, quotes, delivery requests, and commercial documentation
• Ensuring data quality in order management systems
• Coordination with Sales, Purchasing, Finance, Production, Logistics, and Operations in an international environment
• Analyzing and resolving discrepancies, changes, risks, and escalation cases
• Contributing to process optimization, automation solutions, and digital innovations
• Supporting the team with complex and time-sensitive orders

Profil:

• Degree in business administration, supply chain management, logistics, finance, or a comparable qualification; alternatively, professional experience in a business environment
• Professional experience in sales support, order management, customer service, logistics, or commercial operations
• Experience handling customer orders, ordering processes, supply chains, and cross-functional collaboration
• Knowledge of process optimization, automation, digital technologies, and AI-powered applications
• An independent and solution-oriented approach to work with a strong focus on customer service
• business-fluent German and English skills