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Tätigkeitsbereich: Marketing / Vertrieb / Kommunikation
Fachabteilung: Customer Portfolio Management
Gesellschaft: Mercedes-Benz AG
Standort: Stuttgart
Startdatum: 01.09.2026
Veröffentlichungsdatum: 01.09.2026
Stellennummer: MER00040LF
Arbeitszeit: Teljes munkaidő

Aufgaben

The Mercedes-Benz Group comprises the divisions Mercedes-Benz Cars & Vans as well as Mercedes-Benz Financial Services. The common foundation consists of three principles: guided by sustainability, integrity and diversity, driven by an ambitious team and accelerated by data and artificial intelligence (AI).

The Customer Portfolio Management Team is part of the Customer Data, CRM & Consent Management department. Our mission is to deliver a high‑quality customer experience and, in doing so, ensure long‑term customer loyalty.

We place the customer at the center of everything we do. To achieve this, we focus on standardizing processes, supporting the implementation of our CRM systems, and driving the change management process across our global markets. We are a truly international department, bringing together colleagues from more than 10 different nationalities. Our teams are based in Stuttgart and Singapore, enabling close cross‑regional collaboration.

Our office is located in Stuttgart‑Vaihingen and follows a modern open office / free seating concept that fosters collaboration, flexibility, and knowledge sharing.

With our positive and collaborative mindset, you will quickly feel at home as a valued team player. We encourage you to learn, stay open‑minded, make your own decisions, and take responsibility from day one.

These challenges await you:

Assist and support international projects within the Customer Portfolio Management Team

Support change management activities across the entire department, helping to drive adoption and ensure sustainable implementation

Assist with project management tasks, including the planning, coordination, and documentation of meetings and workshops

Prepare, structure, and present information in a clear and concise manner for different stakeholder groups

Maintain and further develop information platforms and knowledge libraries (e.g. Confluence) to ensure transparency and knowledge sharing

Collaborate closely with cross‑functional stakeholders such as Financial Services, After‑Sales, IT, Marketing, Vans, and Legal

Conduct research on market trends and competitive activities to support strategic decision‑making

The activity can begin from September 2026.

Qualifikationen

Working towards a Bachelor or Masters Degree in Business Administration, Economics or similar Degrees

Good knowledge of German and English (written / spoken), other language as an asset

Ideally previous relevant experience in Marketing / Sales / Customer Management

Team player and good analytical skills

Structured and flexible

Communicative and proactive

Responsible accurate person with intercultural competencies

Please note that your internship at this location must be mandatory.

Additional Information:

We look forward to receiving your online application, including a resume, cover letter, certificates, current certificate of enrollment stating your semester, proof of mandatory internship if applicable, and proof of the standard period of study. Please remember to mark your documents as "relevant for this application" in the online form and observe the maximum file size of 5 MB.

You can find further information on the hiring criteriahere .

Severely disabled applicants and applicants with equivalent status are welcome! The representative for severely disabled employees (sbv-zentrale@mercedes-benz.com) will gladly support you in the application process.

HR Services will be happy to help you with any questions you may have about the application process. You can reach us by email atmyhrservice@mercedes-benz.comor by phone at 0711/17-99000 (Mon-Fri 10am-12pm & 1pm-3pm).

Benefits

• Barriere­frei­heit
• Kantine, Café
• Kinder­betreuung
• Coaching
• Betriebs­arzt
• Mobilitäts­angebote
• Mit­arbeiter Events
• Mit­arbeiter­rabatte möglich
• Mit­arbeiter­beteili­gung möglich
• Mit­arbeiter­handy möglich
• Essens­zulagen
• Gesund­heits­maß­nahmen
• Hybrides Arbeiten möglich
• Betrieb­liche Alters­ver­sorgung
• Park­platz
• Gute An­bindung
• Flexible Arbeits­zeit möglich

Kontakt

Sabine Heidenreich
Email: sabine.heidenreich@mercedes-benz.com
Am Wallgraben 114 Haus B
70565 Stuttgart