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Your Benefits:

• Generous working time account with the possibility of payment if a certain number of hours has been reached
• 30 days of holidays per year
• Access to a plattform with discounts for every area of your daily life
• We will create a candidate profile containing your strengths and potential and thus increase your chance of being placed in a position
• We will give you valuable tips and feedback on your application documents and interviews
• Support throughout the entire application process

Your Duties:

• Own the end-to-end investigation of after-market quality issues across different brand vehicles utilizing the JIRA issue management system and providing regular status reporting to key stakeholders
• Lead the investigation of software and hardware-related quality concerns raised by Aftersales teams, translating customer complaints and vehicle symptoms into structured test plans, clear problem definitions, and actionable technical findings for R&D teams
• Serve as the primary technical interface between Aftersales, vehicle plant quality teams, suppliers, and engineering organizations, ensuring efficient communication and timely issue resolution
• Perform root-cause analysis through independent evaluation of vehicle data, logs, warranty returns, and test results, collaborating with global teams and suppliers when required
• Manage assigned quality issues through the early stages of the 8D process (D0-D3), proactively tracking progress, reporting status, and escalating risks or blockers when necessary
• Analyze failed warranty parts to validate failure modes, identify root causes, and support corrective actions
• Coordinate logistics and handling of incoming warranty parts to ensure efficient analysis, processing, and disposition
• Contribute to continuous improvement by developing technical knowledge databases, enhancing investigation methodologies, and identifying opportunities for product and process improvements
• Deliver performance in line with agreed KPIs and quality objectives

Your Qualifications:

• Proven experience in whole-vehicle testing within one or more of the following domains: (e.g.Infotainment & Connectivity, ADAS, Electrical & Electronic (E/E) Systems, Chassis, Propulsion, Vehicle Engineering)
• Advanced experience with Vector tools, including CANoe and CANape
• Strong knowledge of CAN and FlexRay communication, logging methodologies, and data analysis
• Fluent English language skills
• Valid european Class B driving licence
• Experience performing root-cause investigations and structured problem-solving using methodologies such as 8D, Six Sigma, or equivalent

About Hays:

Our many years of recruitment experience and our expert knowledge of the engineering job market make us a strong partner for engineers and technicians. We maintain close relationships with customers across all industries and therefore can provide engineering specialists with exciting projects and attractive job opportunities, drawing on your personal interests and experience. As your professional companion, we support you throughout the entire process, from the first contact to the first day on your new job - all this completely free of charge. Register now and look forward to many interesting and suitable positions and projects.