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As a  DIGITAL ANALYST  for our team, I am a key player in delivering real impact in digitizing the travel experience of numerous clients of the Lufthansa Group.

• I am responsible for designing and developing data collection architecture, reports and analyses for different teams

• I am juggling all kinds of data, collect and analyze them. I seek for patterns and trends to drive the digital acceleration as future customer experience

• I utilize data and business intelligence technologies to shape key business decisions

• I make my analysis results accessible by providing dashboards and reports

• I align with business and management teams to assess business needs

• I collaborate with the Digital Hangar product teams to identify possibilities for improvement regarding their digital products

• I am troubleshooting upcoming problems regarding data pipelines, databases / reports

• I can negotiate / discuss my findings with different management partners

Ihr Profil:

• I have at least 2 years of experience as a Digital Analyst

• Knowledge of front-end web and mobile technologies (JavaScript, HTML, CSS, SDKs)

• Experience in digital data collection, Firebase and/or tag management systems

• Experience in digital analytical tools (Google Analytics)

• Experience with AB testing, personalization, customer data platforms, data activation is a plus

• Experience in working in cross-functional teams in an Agile environment

• Knowledge of software-development processes, dependencies and digital products as well as methodologies and frameworks like Scrum / Kanban

• Knowledge of databases (e.g., SQL, NoSQL), reporting tools (Tableau), cloud platforms (Microsoft Azure)

• Knowledge of script languages (Python, R, Scala e.g., with Apache Spark)

• Good command of English language