Stellendetails zu: Specialist Strategy & Business Analysis, Customer Services (m/f/d)
Specialist Strategy & Business Analysis, Customer Services (m/f/d)
Kopfbereich
Besondere Merkmale
Arbeitsort
StuttgartBefristung
unbefristetBeginn
ab sofortBerufsbezeichnung
- Ingenieur/in - Elektrotechnik
Stellenbeschreibung
Nothing provides more motivation than success. Da Vinci Engineering is highly committed to ensuring the own employees' success. Become a part of us!
Specialist Strategy & Business Analysis, Customer Services (m/f/d)
Stellen-ID: 22286
Standort: Stuttgart
We are searching intelligent and innovative employees. If you are interested in working for a dynamic company with flat hierarchy, we look forward to receiving your application.
Your tasks:
- Support the development and coordination of customer-focused strategies across multiple domains (e.g., mobility, accessories, merchandise, finance)
- Contribute to initiatives that map and optimize customer journeys (E2E)
- Conduct gap analyses and help develop business cases and financial models
- Support the development of dashboards and KPIs for journey and performance tracking (e.g., Power BI)
- Collect and analyze feedback from retailers and customers to identify areas of improvement
- Support marketing initiatives and communication efforts within Customer Services
- Align with Project Management teams to prioritize and plan cross-functional initiatives
Your profile:
- Master’s degree in Business Processes, Business Development, Business Informatics, or related fields
- 2+ years of relevant experience in business strategy or digital transformation, ideally in automotive or consulting
- International experience and exposure to cross-cultural environments is a plus
- Good understanding of Aftersales business processes and KPIs
- Experience with digital transformation and business development processes
- Familiarity with tools such as Microsoft Power BI, Excel, Confluence, Jira
- Fluent in English; another European language or Mandarin is a plus
You can expect ...
- Experience in exciting and international projects
- Continuous salary development
- Da Vinci Corporate Benefits
- On-the-job training and language courses
- Appreciation, motivation and commitment
Kontaktdaten für Stellenanzeige
Frau Anja Schoser
Da Vinci Engineering GmbH
Hauptstätter Straße 149
70178 Stuttgart
+49 711 72240 138
job@davinci.de
Arbeitsorte
Unternehmensdarstellung: Da Vinci Engineering GmbH
Da Vinci Engineering GmbH
Arbeitnehmerüberlassung, Werkverträge und Direktvermittlungen. Gesucht sind Ingenieur und kaufmännische Mitarbeiter.
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