The main services provided are:

• placement in training places and workplaces
• vocational guidance
• employer counselling
• promotion of vocational training
• promotion of further training
• promotion of professional integration of people with disabilities
• benefits to retain and create workplaces and
• compensations for reduced income, e.g. unemployment benefit or insolvency payments (Insolvenzgeld)

A nationwide network of Employment Agencies and branch offices - headed by the Federal Employment Agency - ensure these service tasks are carried out timely and efficiently. Furthermore, the Federal Employment Agency conducts labour market and occupational research, labour market observation and reporting and records labour market statistics. Moreover, it disburses child benefit (Kindergeld) as Family Benefits Office (Familienkasse). It also has the regulatory task to fight benefit fraud.